Sign-up emails will be sent from support@tryplayground.com. If you cannot find your sign-up email, check your junk mail. If you cannot find the sign-up email, you will need to contact your school directly.
Click the blue Create Account button in the sign-up email.
Enter your name, phone number, and relationship to the student. Create a password, then click Create Account.
Note: the email field cannot be edited on this screen. However, you can change your email address after you've signed up.
Your account has now been created. Log into Playground on web by navigating to app.tryplayground.com or download the mobile app.
Guardians can access Playground from the website or the mobile app. Download the iPhone or Android mobile app to use Playground on the go!
Open the Playground mobile app.
Tap the three lines in the top left corner of your screen and then tap Billing.
The Billing Portal screen will open. Tap Payment Methods.
Tap the blue + icon or Add Payment Method.
Select whether you want to add a credit card or a bank account.
Enter your account information and then tap Submit.
Please note: Accounts will default to automatic payments. Families who wish to opt out may complete an exemption form from your campus director.
Now that you're logged into Playground, you can begin adding your student's information to make it accessible to the staff at your student's school.
Log into the Playground mobile app.
Tap View (your student's name) Profile at the top of your screen.
Tap the grey Edit Profile button and begin entering your student's information, such as birthday, address, medications, and allergies.
Tap the profile photo icon to add a profile photo for your student.
When you are done adding your student's information, tap Done in the top right corner of your screen.
